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Service is the core competitiveness of Hanser

The Era of Value Chain Service Re-set the Industry Benchmark

Hanser's "Worry-free Service Commitment" establishes a closed matrix covering the entire life cycle of daily necessities from service efficiency, service speed, maintenance cost, and quality standards, integrating customer service behaviors from pre-purchase to equipment purchase and product operation into a customer service The demand-oriented value chain creates a new era of value chain services and sets a benchmark in the industry.

Information Service

Smart Manufacturing Holds Industry Trends in Hands

The active cooperation and vigorous promotion of intelligent manufacturing have made Hanser take the lead in the revolution of intelligent manufacturing and the Internet of Things and become the pioneer of the industry again. The plant that Hanser put into construction in Jiaojiang is an intelligent manufacturing workshop, which is a model of Hanser industrial information construction.
Hanser Technology-Intelligent Warehouse. 9000 square meters of floor space, 16,000 warehouse capacity, several production lines.
Smart manufacturing workshop. The on-time delivery rate of materials exceeds 95%, the electronic rate of quality inspection reaches 100%, and the operating cost is reduced by 20%.
 

Science and technology

R&D: R&D expenses are as high as 5%-7% of annual sales revenue.
Technology: Enterprises that have won many honors in the daily necessities industry and even exported overseas have been awarded the "National Technology Invention Award" twice.
Service: ECC Global Enterprise Control Center, linking the "last mile" of customers and enterprises.
Internet of Things: cloud data, intelligent management, fault prediction, and worry-free after-sales.

Innovation leads the industry

Finance, insurance, Internet of Things, incubators, wind power, and seemingly huge industries have been perfectly integrated and developed in Hanser. The innovation and reform of the industry is the source of Hengshen's strong vitality, and the strength, courage, and cohesion are the roots of Hanser's struggle on innovation.